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At Magna5, we’re not just winning awards — we’re setting the standard for industry excellence and customer satisfaction. Explore our wide range of honors and testimonials.
At Magna5, we’re not just winning awards — we’re setting the standard for industry excellence and customer satisfaction. Explore our wide range of honors and testimonials.
Magna5 technicians’ knowledge, responsiveness, advice, and proposed solutions have always been spot on . Whether it be their managed services, monitoring, troubleshooting, configuration, procurement, licensing, etc., our dealings have been great experiences.
— Manufacturing client
I view Magna5 as an extension of our team — very knowledgeable, responsive, and extremely easy to work with. I take comfort in the fact that they are a strategic partner of ours.
— Consumer services client
Customer service is the single biggest reason I would recommend Magna5. [Even though we are] a non-profit organization, they treat us just as importantly and address our needs as if we were one of their large enterprises.
— Non-profit client
[With Magna5,] I have outstanding, current technology I don’t need to worry about. That is the best benefit a business owner can have. I don’t have to worry about servers, licenses, or security. I am confident my staff will have what they need to do their jobs to service our clients. I don’t have anxiety over my IT anymore.
— Professional services client
Being a small technology department, we regularly utilize Magna5 for our more technical projects that often deal with our network configuration and firewalls. The problems we bring to Magna5 are often deeply technical and quite often deal with networking issues. They have extraordinary in-house talent that has always been capable of handling all the technology needs we have ever had
— Education client
[With Magna5,] I don’t worry about my technology. I am so confident it will run smoothly, and if something breaks, Magna5 will fix it. We work with difficult software, and they take care of our issues and give us suggestions on new technology to make us more efficient and secure. Security is very important to us, and having everything monitored and updated is a great benefit.
— Professional services client
Magna5 is knowledgeable, responsive, and flexible in scheduling. They ensure that the task is completed and that there is a knowledge transfer to my staff, so we understand the solution. Their billing practices are also transparent, so there is little question about the amount of time spent. My team, who works in tandem with Magna5, is always left with a positive sense of the work completed, which is extremely important to me.
— Local government client
In the eight-plus years we have worked with Magna5, they have proven to be honest and trustworthy. They have incredible response time and truly understand our needs. Companies our size can rarely afford an IT department, let alone 24/7/365 staff. We are able to work hand in hand with Magna5 to get maintenance and support at all times of the day. They truly are our eyes and ears.
— Manufacturing client
I would recommend Magna5 to people who do not have a robust SOC and NOC. They are a fantastic addition to the company and seriously take it upon themselves to really know and understand your business. It is one less issue as a CTO that I have to concern myself with. I really appreciate their customer service and work ethic.
— Consumer services client
Magna5 gives us the benefit of a large IT team without the high costs. They provide excellent help desk support and have impressed our end users with their knowledge and responsiveness. Leveraging their people gives us the ability to scale without extra cost and administrative overhead. They also free up my senior administrators to focus on strategic projects and not get bogged down with day-to-day requests.
— Oil and energy client
One of Magna5’s top benefits is their interest in our needs and guidance to help us grow technologically. They suggest innovative ideas for us, but are also patient through our decision-making process. They also help us find the best value for our needs and budget.
— Non-profit client
What I like best [about Magna5] is the ease of doing business with them at a fair price. Their team members are very knowledgeable and professional at every level. When they make mistakes, they take full accountability, correct the issue, and put controls in place to ensure it is not repeated. They are a true trusted partner.
— Oil and energy client
Magna5 goes beyond basic IT support to enable your company’s growth — while optimizing systems and minimizing data-related risks. Learn how we help clients take on business challenges, without compromise.
Magna5 provides comprehensive support and protection for crucial IT operations. We leverage our local expertise and national support to ensure our clients’ total peace of mind. From IT Managed Services, to Cloud Services and Cybersecurity, we strive to be the industry’s most trusted IT partner, enabling businesses to succeed with confidence.
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